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Wait! Before creating a new Support Case…
So we may handle your issue quickly and as efficiently as possible, please be sure to include:
- A detailed description of the inquiry
- Model or Product Number and Serial Number of the affected unit(s)
- Contact information for the person handling support of the inquiry
- Local point of contact if different from the person handling the issue
- Information or steps taken toward resolving the matter
Thank You!
Network Critical Support